The sad thing about this is that on Windows 7, the drivers for the Xbox One Controllers specifically are supposed to download automatically when the device is plugged in. Obviously, since the Device Manager cannot identify the device in the first place, it doesn't know what drivers it needs to automatically download.
My issue was that when I was plugging in my XBox One controller in my Windows 7 PC, the error was popping up that the 'USB Device could not be identified.' Good job Microsoft.
The sad thing about this is that on Windows 7, the drivers for the Xbox One Controllers specifically are supposed to download automatically when the device is plugged in. Obviously, since the Device Manager cannot identify the device in the first place, it doesn't know what drivers it needs to automatically download.
Unfortunately for all of us, the solution to manually download the drivers on the support website (http://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc) is, at the time of writing, obsolete.
The webpage instructs you to follow these instructions:
- Navigate to the Xbox One Controller results page on the MicrosoftUpdate Catalog
- Download the correct version of the driver for your operating system(64bit vs 32bit)
- Extract the contents of the .cab into a file directory.
- Right click on the xb1usb.inf file, click install, and click yes.
However, users will find that when doing 'Right Click/Install' on the 64bit version of the drivers that the method of installation is no longer supported in the file. It throws the following error:
The INF file you selected does not support this method of installation
xzenocrimziexzenocrimzie
3 Answers
Instantly I wanted to do some dirty edits to the file to add the flags and lines required for it to be supported, however before I did something so absolutely and utterly stupid as to make manual edits to driver software without any knowledge whatsoever on the subject, I decided to take the device manager for a test run.
![Xbox one controller driver windows 7 32-bit Xbox one controller driver windows 7 32-bit](/uploads/1/2/5/8/125822476/526111599.jpg)
Here's what I did:
- Load up Device Manager
- Find the unidentified device on the list (will have a yellow errortriangle)
- Click, 'update driver'
- Click, 'browse my computer for driver software'
- Click, 'let me pick from a list of device drivers on my computer'
- Then Click, 'Have Disk', and instead of selecting a disk drive,click browse
- Find the IMF file that you downloaded from the Update Catalog,select it, and click Open.
The device drivers should install correctly now, and you'll be able to play your nerdy games with no dirty edits to the file.
xzenocrimziexzenocrimzie
On my Windows 7, my Xbox One controller works both, via USB 2.0 and USB 3.0 ports, however, the controller's icon will show up in the Devices and printers menu only when I connect it via the USB 3.0 port! Hopefully this will also work on your PC.
BobiBobi
I know this question is almost a year old, but there is an easier way to get the drivers. Although Microsoft removed the standalone driver installers from their website, there are still archived versions thanks to the Wayback Machine. It's as simple as using the installer and restarting your PC.
32-bit: Download
64-bit: Download
RampantLeafRampantLeaf
protected by Community♦Oct 8 '18 at 3:36
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Introduction
If you purchased a Xbox Wireless Receiver for Windows and are wondering how to use it in Windows 7/8.x, this guide will show you how to install the drivers. Since Microsoft is pushing Windows 10 as hard as they need to (despite many users not wanting it or preferring to wait), problems like this will come up.
Since Microsoft wants to make this as hard as possible on Windows 7/8.x users, this guide will show you how to manually install the driver and get it working.
Guide notes
- In most cases, the receiver will pick up the driver correctly. However, I have included manual installation instructions for situations where this does not happen.
- Windows 10 users: Refer to the Windows 10 guide.
- Plug your Xbox Wireless Receiver into your PC and see if the driver gets picked up automatically. If it does not, you will need to install the driver manually.
- Try this method first. Mircrosoft has pulled the driver from the public Update catalog.
- While this method isn't the most reliable, it is still worth trying as it works in most scenarios.
- Before opening Device Manager, give Windows an opportunity to pick up the driver automatically. If it does not work, the driver will need to be installed manually.
- Open Device Manager. The best method to open Device Manager varies by OS.
- Windows 7: To open Device Manager in Windows 7: Open the start menu and right click Computer. Select Manange and locate Device Manager.
- Windows 8.x: Right click the Windows logo in the taskbar. Select Device Manager.
- Double click XBOX ACC and verify your error code is Code 28. Click Update Driver and you will see a window with two options.
- Before manually installing the driver, try selecting Search automatically for updated driver software. If this does not work, the driver will need to be installed manually.
- I do not have a Win7/8.1 x86 backup. Sorry :(.
- If the automatic installation does not work, download the driver from this driver backup from Microsoft Update Catalog. The unzipped and compressed .cab file can be used, but needs to be unzipped with 7Zip.
- Select Browse my computer for driver software.
- Locate the folder where the driver is downloaded, and select Copy address as text. Paste this location into the box under Search for drivers in this lcoation:.
- Click Next and install the driver.
- To verify the driver was installed correctly, check if the receiver shows up under Network Adapters. If the driver was installed correctly, this is where the receiver will be found.
To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
2 other people completed this guide.
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